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DataOceans Billing

Enhance your billing experience with modern, personalized statements designed to minimize customer inquiries, speed up payments, and optimize operational costs. Drive digital engagement and maximize savings with proven strategies from an industry leader with over 20 years of expertise in delivering measurable results. 

DO Billing Statements the Right Way

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Enhance Customer Experience

Easy-to-understand, personalized bills reduce customer queries and increase customer satisfaction along with payment timeliness

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Improve Operational Efficiency

Users can quickly and easily create content without the need for IT support or external vendors, while automated data processing and seamless print fulfillment reduce manual effort and improve accuracy.

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Drive Digital Adoption

Strategically placed QR codes on paper statements direct users to digital platforms. Additionally, smart, personalized incentives can be included to make the transition appealing and beneficial.

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Speed Up Payments

QR codes on the bill make it easy for customers to pay faster and a clear and concise bill reduces confusion and subsequent delays, which also ensures payments are on time.

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Improved Statement Layout

Clear, branded statement designs with QR codes, refined through extensive client research on language, layout, and color. Optimized to ensure customers quickly understand what they owe, when it's due, and how to pay—reducing inquiries and accelerating payments.

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Visually engaging design with branding options

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Clear explanation of billing details

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QR codes for seamless payment access

 

Easy Content Management

Build and manage data-driven, personalized messaging and optimize your customer communications swiftly with no need for IT support or external vendors. 

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Personalized, data-driven messaging

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Swift optimization of content

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No IT support required

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Streamlined Print Fulfillment

Leverage a more agile printing process and gain access to our reliable network of printers. Lower your printing and mailing costs, while enabling the shift to digital.

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Reporting feedback: NCOA and CASS

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Undeliverable mail management

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Automated document export to in-house archives