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DO Statement Management

Enhance your billing experience with modern, personalized statements designed to minimize customer inquiries, speed up payments, and optimize operational efficiency. Drive digital engagement and maximize savings with proven strategies from an industry leader with over 20 years of expertise in delivering measurable results. 

DO Billing Statements the Right Way

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Enhance Customer Experience

Easy-to-understand, personalized bills reduce customer queries and increase customer satisfaction along with payment timeliness

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Improve Operational Efficiency

Automated data processing and seamless print fulfillment reduces manual effort and improves accuracy. While the ability to streamline approvals and audits, ensures faster, more accurate delivery across channels.

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Drive Digital Adoption

Smart, personalized incentives can be included to make encourage digital adoption making the transition appealing and beneficial. While including a QR code, linked to a payment portal helps promote the shift to digital payment

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Speed Up Payments

Strategically placed QR codes on the bill make it easy for customers to pay faster and a clear and concise bill reduces confusion and subsequent delays, which also ensures payments are on time.

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Improved Statement Layout

Clear, branded statement designs with QR codes, refined through extensive client research on language, layout, and color. Optimized to ensure customers quickly understand what they owe, when it's due, and how to pay—reducing inquiries and accelerating payments.

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Visually engaging design with branding options

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Clear explanation of billing details

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QR codes for seamless payment access

 

Personalized, Data-Driven Messaging

Turn your billing statements into personalized, strategic communication tools. Dynamic content zones within your statement template allows you to personalize messaging and offer customers additional incentives that build stronger customer relationships and drive upsell and cross opportunities.

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Messaging to drive digital adoption, such as auto pay

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Personalized promotions to boost revenue 

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Regulatory disclosures based on state or account type

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Streamlined Print Fulfillment

Leverage a more agile printing process and gain access to our reliable network of printers. Lower your printing and mailing costs, while enabling the shift to digital.

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Reporting feedback: NCOA and CASS

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Undeliverable mail management

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Automated document export to in-house archives